Only gift vouchers purchased online can be redeemed online. When you purchase a gift voucher online you will be emailed a link which can be redeemed up until the expiry date. The value on gift vouchers will be lost once expired. Vouchers purchased on this system are valid for 12 months. Please note the purchasing and redeeming user must have verified their email address. Vouchers will be redeemed as online credit and have no cash equivalent.